Cancellation and Refund Policy

Last updated 13 October 2026

Cancelling

Paid plans are paid in advance. In India, a monthly plan can renew automatically from your card or UPI if you turn that on; you can turn it off at any time on the Plan & billing page, and nothing more is charged. Yearly plans, and plans without automatic renewal, don't renew on their own: we email you before they end. If the next period isn't paid for, your plan stays active until the end of the time you have paid for, and the workplace then moves to the free plan. No data is deleted when a plan ends.

Refunds

• First payment: if you are not happy with Meshvane, ask for a refund within 14 days of your first payment for a plan, monthly or annual, and we will refund it in full.
• Monthly plans: after that, a monthly payment is not refunded.
• Annual plans: after the first 14 days, an annual payment is not refunded, except as described in our terms (for example, if we end the agreement or remove a feature your plan relies on).
• Billing mistakes: a duplicate charge, or a charge for more than you chose, is always refunded in full.

How refunds are paid

Refunds go back to the card or account you paid with, in the currency you paid in. We start the refund within 5 business days of approving it, and your bank usually shows it within 5 to 10 business days after that.

How the service is delivered

Meshvane is delivered online. There is nothing to ship: a paid plan takes effect in your workplace as soon as payment succeeds.

Contact

To ask for a refund, email admin@invansys.com from the workplace owner's email address, with your workplace name and the date of the payment.